Adding value by identifying problems, offering solutions and implementing measurable action plans.
I can help you create and launch a successful Spa or transform your current Spa business through detailed guidance in whichever area you need the support.
Building Strong Business Foundations
Spa Services
NEW SPA SERVICES
Feasibility study
Assistance with design and development
Concept creation
Competitive market study and analytics
Development of vision and mission
Creation and follow up of a critical path
Recommendations to purchase FF&E’s & OS&E’s
Creation of strategic marketing plans
Creation of quality standards and standards of operational procedures
Service menu development
Treatment cost and services pricing
Retail sales training
Products and retail vendor selection and procuring
Talent selection and hiring
Forbes Travel Guide Five-Star Standards
Creation of budget, KPI’s, flash reports
Coaching and mentoring for your success
EXISTING SPA SERVICES
Strategic review, audit and recommendations
Mystery shopper on treatments, quality standards at reception, facilities as well as health and safety standards
Forbes travel guide Five-Star pre- audit and preparation
Creation of marketing plans
Creation of Budget, KPI’s and flash reports
Implementation of effective healthy daily habits to run a successful team
Retail training
Interviewing for success
Re-visits to follow up in audits, measuring success and continuing education.
Support with management transitions and changes
Successful Connections